Products

Products are created in Store > Products with Create a product, by first choosing their type.

Your situation	Case
A garment in sizes and colors	T-shirt in sizes and colors
A file to download	Ebook or PDF
A workshop or class with seats	Workshop with limited seats
A box paid every month	Subscription box
A charity or a fundraiser	Collecting donations
A service sold on quote	Quote-only service
A product that comes out later	Pre-order or launch on a set date
Unlimited or limited stock	Unlimited or tracked stock, with alerts
End of season	Take products off sale at the end of the season
Supplier price increase	Change the prices of a whole range
A sale on a few items	Strikethrough price
Leaving Shopify or a supplier file	Import an existing catalog
Finding the right size quickly	Categories and size and color filters
Shipping fees based on weight	Weight for shipping

T-shirt in sizes and colors

Example: a €25 T-shirt in S, M, L, White or Black, 10 pieces per combination.

1. Create a product > Physical product > Validate. Enter the name, photos and description.
2. In Product pricing, turn on Offer variations.
3. In Variant name, type Size + Enter, then Color + Enter.
4. First row: S, White, quantity 10, €25.
5. Add a variation for the 5 other combinations: each row copies the previous price and stock, change the size and color.
6. Add the black photo on the Black rows, then Save.

Result: each combination has its own stock: Black M sold out, the others stay on sale. For a Size filter, see Categories and filters.

Learn more: Offer sizes or colors.

Ebook or PDF

Example: an 80-page guide sold as a PDF for €12.

1. Create a product > Digital product > Validate. Fill in the name, cover and description.
2. In File to download, add yoga-beginners-guide.pdf (up to 10 files).
3. Amount incl. VAT: €12. Leave the Quantity empty.
4. If the VAT rate differs from your store's, turn on Set a VAT rate, then Save.

Result: the customer gets their link by email, with no shipping fees. A replaced file is served to every buyer on their next download.

Learn more: Digital product.

Workshop with limited seats

Example: a ceramics workshop on Saturday 14 November at 2 pm, 12 seats at €45 and 4 student seats at €35.

1. Create a product > Event > Validate.
2. In Event date and location, write the date, time and address.
3. Turn on Offer variations, Rate variant: Full (12, €45) and Student (4, €35).
4. If needed, turn on Add custom text fields (participant's level), then Save.

Result: each registration removes a seat from the chosen rate, full at zero, with no shipping fees. Attendees are in your orders (export their emails for a reminder). The date is free text, so switch the workshop to Inactive after the session or duplicate it.

Learn more: Event.

Subscription box

Example: a tea box at €29 per month with no end date, or €25 per month over 12 months.

1. Create a product > Subscription > Validate.
2. Product pricing: €29, Frequency per month, Duration indefinitely.
3. For the commitment, turn on Offer variations, Plan variant, second row at €25 with Duration for 12 months, then Save.

Result: first installment paid when ordering, then a monthly charge. Follow and cancel in Subscriptions; a member customer cancels from their personal area. No shipping fees (include sending in the price). Durations go up to 24 months; a yearly subscription runs until cancellation.

Learn more: Subscription.

Collecting donations

Example: €10, €25 or €50, or a custom amount from €5, one-time or monthly.

1. Create a product > Donation > Validate.
2. Suggested amounts: €10, €25, €50, each with a short description ("One meal"…).
3. Turn on Custom amount, Minimum amount €5.
4. Available frequencies: keep One-time and Monthly, choose the Default frequency.
5. Donations without VAT: Set a VAT rate to 0, then Save.

Result: the donor picks an amount and frequency and receives the Donation confirmation email. Monthly donations are charged automatically and followed in Subscriptions. Absolute minimum: €0.50.

Learn more: Donation.

Quote-only service

Example: a "Showcase website design" page with a Request a quote button leading to your contact form.

1. Create a product > Informational page > Validate. Fill in name, images and description.
2. Turn on Add a link in a button: Button text "Request a quote", Button link to your contact page, then Save.

Result: the page shows in the catalog with no buy button. Once accepted, the quote is paid outside the store, or through a hidden product created at the agreed price.

Learn more: Informational page.

Pre-order or launch on a set date

Example: an illustrated notebook shipping from 1 December.

Vivlab has no pre-order mode or scheduled release. Two options:

1. Sell now, ship later: create a dedicated shipping method with Set a fixed date on 1 December.
2. On the notebook, turn on Associate the product with specific shipping, select that method and state the shipping date in the description.
3. Launch without early sales: keep the product Inactive and switch it to Available on the day.

Result: at checkout, the customer sees 1 December instead of the delay in days, which comes back on its own after that date.

Learn more: Announce a fixed date and Shipping and pickup: common cases.

Unlimited or tracked stock, with alerts

Example: print-on-demand cards with no limit, and candles you want to hear about below 3 pieces.

1. Cards: leave the Quantity empty (Unlimited in the table).
2. Candles: enter the real quantity, variant by variant.
3. In the Notifications pane of the Settings window (your avatar menu), turn on Stock alert with an Alert threshold of 3.

Result: when a variant reaches 3, you get an email and Qty is underlined in the table; at zero, it can no longer be ordered. Unlimited products never trigger an alert.

Learn more: Manage stock and Stock alert.

Take products off sale at the end of the season

Example: 20 swimsuits to take off until May.

1. In Products, search for "swimsuit" and check the rows.
2. More actions > Change status: Inactive stops selling, Hidden removes them from the catalog while keeping the direct link working. Click Validate.

Result: pages and stock are kept; in spring, switch them back to Available. For a whole category, you can also hide it.

Learn more: Take a product off sale.

Change the prices of a whole range

Example: candles go from €18 to €19.50.

1. In Products, ⋮ menu > Edit products.
2. Price column: 19.50 for each candle (a product with variants unfolds: change each variant).
3. Check the change counter, then Save: only the changed values are sent.

Result: prices change right away. There is no automatic percentage increase: ask Assistant Vivlab (Assistant button on the Products page) "raise the prices of the Candles category by 5%", it proposes the prices and only applies them once you confirm.

Learn more: Change the prices or stock of several products.

Strikethrough price

Example: the "Linen" dress goes from €65 to €49 during the sales.

1. On the product, set the Amount incl. VAT to €49.
2. Turn on Show a promotion, initial price €65, then Save.

Result: the store shows €65 struck through next to €49. The initial price must be strictly higher than the sale price. With no automatic end date, restore the price and turn off the option after the sale. For a code entered at checkout, see Discounts and coupons: common cases.

Learn more: Show a strikethrough price.

Import an existing catalog

Example: 150 products from Shopify, or a supplier's Excel file.

1. First create your categories and filters: the import ignores values that do not exist.
2. Export as CSV from Shopify or PrestaShop, or keep the supplier file (CSV, Excel, PDF or photo).
3. In Products, ⋮ menu > Import with the assistant. Drop up to 8 files (18 MB in total), then Analyze.
4. Uncheck the products to leave out, then Create.

Result: rows with the same name become the variants of one product, with prices, stock and images. The assistant does not invent prices or stock: check a few products. Empty catalog: Create a product > Import my products with My shop link collects the public products of your former site. With the Confort plan and Amazon Seller Central connected, each Physical product offers Create from the Amazon catalog (keyword, ASIN, SKU or EAN): name, images, weight, reference, categories, filters and description are pre-filled.

Learn more: Import a catalog.

Categories and size and color filters

Example: Clothing with T-shirts and Sweatshirts, Size and Color filters.

1. Categories > Create a category: Clothing. Hover over it, Add a sub-category: T-shirts, then Sweatshirts.
2. Filters > Create a facet filter: Size, values S, M, L, XL (one per line). Same for Color.
3. On each product, Product categorization: category and filter values. In bulk: check products, More actions > Edit categories or Edit filters.

Result: visitors browse Clothing > T-shirts and check M and Black. Filters do not read variants: check M on a T-shirt available in M. Where filters sit is set in the Category page.

Learn more: Categories and Filters.

Weight for shipping

Example: a 0.35 kg mug; shipping €4.90 up to 1 kg, €7.90 above.

1. On the mug, Shipping and VAT card, turn on Add a weight to the product: 0.35.
2. In Shipping, open the shipping method: Weight-based pricing.
3. Band up to 1 kg at €4.90, band with no maximum at €7.90, then save.

Result: Vivlab adds up the cart weight: two mugs (0.70 kg) pay €4.90, three (1.05 kg) €7.90. A product without weight counts as 0 kg; the weight applies to every variant.

Learn more: Add a weight to the product and Charge by cart weight.