What's new · September 2026

September 2026: pop-ups for your offers and announcements

Display offers in pop-ups, collect donations and create several pages with Assistant Vivlab. There are also new options for managing subscriptions and exploring your sales statistics.

Autumn LandscapePierre-Auguste Renoir

At a glance

• Pop-ups: customizable windows for offers, sign-ups and announcements, with control over pages, triggers and frequency.
• Donations: suggested or custom amounts, one-time or recurring contributions, and email confirmation.
• Assistant Vivlab and pages: create several pages in one conversation or import an existing page.
• Shop management: assistants in your management screens, with proposed changes for you to approve.
• Customer subscriptions: cancellation from Vivlab or the member area, taking effect at the end of the paid period.
• Sales statistics: custom date ranges and rankings by product, customer, destination and shipping method.
• Other improvements: countdowns, Mondial Relay options, mobile navigation and video tutorials.

Pop-ups for your offers and announcements

The Pop-up section lets you display an offer, an announcement or a newsletter sign-up on your site. Start with a template or a request to Assistant Vivlab, then customize the window in the editor and check its desktop and mobile previews before publishing.

Start from a template to announce a discount, offer free shipping or promote a sale.

Choose the pages and devices, display frequency and trigger: after a delay, while scrolling, on exit on desktop or on click. Pop-ups do not overlap. To remove one from your site, disable it and publish again; a countdown does not disable it automatically.

Choose when your pop-up appears.

Collect one-time or recurring donations

Donation product pages offer suggested amounts with a short explanation, or a custom amount with optional limits. Donors choose from the frequencies you allow: one-time, weekly, monthly, quarterly or yearly.

Example: let donors choose their amount and give once or every month.

Recurring donations are charged automatically and can be tracked in Subscriptions and in registered donors' member areas. A badge identifies donation orders, and you can customize the Donation confirmation email in your automatic emails.

Create several pages with Assistant Vivlab

In Pages, ask for a home page and a contact page in the same conversation, or several suggestions for a single page. They appear together in the preview: select the one to refine, then choose which pages to save. You publish them from the editor when they are ready.

You can also import an existing page from its URL. Its text, images and layout become editable blocks; its forms and dynamic catalog are not imported.

Assistants in your management screens

Assistant Vivlab helps you manage products, orders, categories, filters, coupons and shipping. It answers questions and prepares changes for you to review before confirming. It can also write CSS or JavaScript in Codes and suggest price, stock or handling-time changes for the Amazon catalog.

In Codes, specify the page and the intended result before sending your request.

Manage your customers' subscriptions

You can request cancellation from a subscription's details or, when customer accounts are enabled, from the member area. It takes effect at the end of the period already paid for, with a customizable confirmation email.

Product pages and the cart alert members to existing subscriptions to help avoid duplicates. In the dashboard, you can access the member's record and billing address, and filter subscriptions by status. You can also confirm shipment of paid subscription orders.

Detailed sales statistics

Statistics on the Home page let you set your own start and end dates to review a campaign or event.

Rankings show products by revenue, with quantities sold, customers by spending, sales by destination and orders by shipping method. Geographic detail extends to regions and cities where data is available. Open the lists to see beyond the top ten results.

Other improvements

• Editor: a Countdown block with an end message, clickable logos, and options to add or remove brand colors.
• Images: SVGs remain vector images; HEIC files can be imported through Safari on Mac, iPhone or iPad when decoding is supported. You can also drag attachments into requests to the assistant.
• Orders: search matches the names of ordered products. Faire orders show stock synchronization information.
• Mondial Relay: parcel dimensions, insurance, estimated costs and a pickup-point map when creating a label.
• Dashboard: reorganized navigation, screens better adapted to phones, and a reminder of the vacation mode end date.
• Getting started: guided tours for new accounts, captioned video tutorials, and company details prefilled from the French SIRENE directory.

The end message replaces the countdown when the date is reached.

Learn more

Read the Pop-up guide to prepare your first window, and the Products and Subscriptions guides for shop settings. If you have a question, send us a support request.