Pop-up
The Pop-up section lists the windows that open on top of your site: newsletter signup, welcome code, announcement of an ongoing promotion or a closing notice during holidays. This is where you create them, set when they appear and put them online.
You find it in the Website area of the menu, under Contacts. Come here when you launch a promotion, when you want to grow your contact list, or to check that an old pop-up is no longer active.
The list
The table shows your pop-ups with a preview thumbnail, then the columns Name, Trigger, Status and Last modified. Each row carries two indicators: Published or Unpublished depending on whether a version is live, and Active or Inactive depending on whether the pop-up may be shown.
Badges appear beside the name when the pop-up is limited to a device (Desktop only, Mobile only) or to a specific scope (Storefront page, Online shop, Blog).
The Search for a pop-up field filters by name. The All / Active / Inactive tabs and the Publication, Trigger and Devices filters refine the table. Hover the thumbnail to enlarge the preview, then click the row to open the pop-up in the editor.
The ⋯ menu at the end of the row offers Edit, Duplicate and Delete; deletion is permanent, immediately removes the pop-up from your site and asks you to type "Delete permanently" to confirm.
Duplicate copies the content and every display setting into a new inactive pop-up, suffixed "(copy)": handy for reusing the same setup for two offers.
Create a pop-up
The Create a pop-up button opens the creation screen, which offers two starting points:
- Describe it to the AI: say what the pop-up should achieve (collect emails, push an offer, announce news). The AI writes and designs it with your theme colors and fonts, then you ask for adjustments directly in the chat. You can attach a photo or a mockup to guide the style, and switch the preview between desktop and mobile. Allow a minute or two for generation, with the tab open.
- Start from a template: a gallery of designer-made pop-ups, grouped by use (newsletter, offers and promo codes, welcome, exit intent, announcements, events). Use this template opens the selected design in the editor; Adapt to my style first asks the AI to rewrite it for your brand and your business.
A Save the pop-ups dialog concludes the generation: tick the ones you keep, they are created and can then be edited in the editor.
To start from scratch, Create a blank pop-up only asks for an internal name and opens the editor on an empty window to compose block by block.
First pop-up
Until you create your first one, the section shows a presentation screen explaining what a pop-up is for — collecting emails, highlighting an offer, triggering at the right moment and targeting the right pages — with the same Create my first pop-up entry point.
Set the display and publish
Everything that decides when and where a pop-up appears is set in the editor, in the Pop-up panel: the targeted pages, the trigger (after a delay, while reading the page, on exit, on click), the frequency, the devices and whether it is enabled.
Like a page, a pop-up is only visible to your visitors once published: the Publish the pop-up button puts the content and its display settings online. To stop a pop-up without deleting its published version, disable it in the editor and publish that change; it remains saved with the Inactive status.
Don't stack windows
If several pop-ups are eligible on the same page, they don't overlap: the first triggered one shows, and the next ones wait for it to close. To avoid showing several windows to the same visitor in succession, use distinct targets and the Once per session frequency.
The offer countdown
A promotional pop-up keeps its content until you change it: nothing disables it on its own when the promotion ends. If the offer has a deadline, add a countdown to it — it shows an end message past the date — and remember to disable the pop-up when the promotion ends.