Manage my plan
This page centralizes everything related to billing for your Vivlab account: your current subscription, your payment method, your billing address and your invoice history.
Come here whenever you want to change plan, update your card that has expired, correct your billing address for your accounting, download an invoice from the last 12 months, or cancel your subscription. To earn credit to apply on these invoices, see Referral program.
Your subscription
Shows the plan you're currently subscribed to, its price, its periodicity and the next billing date. It's the starting point to change plan or see whether a cancellation is in progress.
If you don't have a subscription yet, start the subscription process from this section. Otherwise, use the section's action to compare plans and switch to another one.
If you've requested a cancellation, the end date of access is reminded and you can still change your mind with Reactivate subscription.
Payment methods
This section shows the card used to charge your subscription: brand, last four digits and expiration date.
You can save several payment methods to reduce the risk of a failed charge. Use the section's action to add a new card or replace the one saved.
Caution
Always keep at least one valid payment method. If the charge fails (expired card, limit reached, opposition…), your subscription falls into unpaid status and your site can be suspended until the situation is fixed. Plan ahead to replace the card before its expiration date.
Billing address
The address entered here appears as is on every one of your invoices. Update it whenever your registered office changes, your company name evolves, or your accountant needs a different billing email.
Click Edit to make the fields editable, fill in the Billing email, the name, the phone and the full address, then click Save. Cancel restores the previous values. The email entered will receive every invoice and notification linked to billing.
My invoices
Lists the Vivlab invoices issued over the last 12 months with their number, status, amount and date.
For every row, View opens the invoice online (useful to consult it quickly or share it via link) and Download retrieves the PDF to archive or send to your accountant.
Cancel your subscription
This section only appears when you have an active subscription with no cancellation already scheduled. It lets you stop the automatic renewal at the end of the current period.
Click Cancel subscription, read the warning that reminds you that your site will no longer be reachable after the end of the period (with progressive loss of your SEO), then confirm. Your subscription stays usable until the indicated date, and you can change your mind anytime via Reactivate subscription in the Your subscription section.