Online payments
This page activates and configures Stripe, the partner that processes card payments on your store. Come here whenever you open your store for the first time, when Stripe asks you for additional documents or when you want to check the status of your payments account.
Once set up, the corresponding bank transfers can be found in Recent payouts.
Activate Stripe
Vivlab partners with Stripe to process your customers' payments, manage your online activity and ensure your funds are available as quickly as possible. Stripe handles 3D Secure, bank data encryption and the transfer of funds to your account.
If you don't yet have a Stripe account linked to your store, click Activate Stripe to start the creation. You're then guided step by step to provide the necessary information.
Caution
As long as Stripe isn't activated and fully validated, your customers cannot pay for their orders online. If Stripe asks you for additional documents, handle the request without delay: an incomplete account can suspend payments and block your payouts.
Get started
This section lists the main steps to set up Stripe, in order:
- Initiate the Stripe account — start creation via Activate Stripe.
- Provide the documents to complete account creation — Stripe asks for ID, business proof, an IBAN…
- Finish opening the account — fill in any remaining information up to Stripe validation.
- Verify that online payment works — place a test order to confirm payment goes through.
Stripe configuration
Once your Stripe account is linked, this section lets you finalize Stripe setup to receive online payments. You'll find Stripe's forms embedded directly here: complete a missing document, respond to a verification request, update the payout IBAN… It all happens without leaving the dashboard.
Resources and documentation
To better understand how Stripe works, this section offers useful links:
- Discover Stripe for online payment — overview of e-commerce features.
- Information about 3D Secure — the authentication mechanism that protects card payments.
- Pricing for the commissions applied — Stripe's fee schedule on each transaction.