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Understand the terms ​

The web and online-selling words used in Vivlab. In procedures, bold marks a dashboard button or field.

Your site and its address ​

  • Dashboard / website or store: your private management space / the site your visitors see.
  • Domain name: your site's address, for example your-store.com.
  • URL: a full web address (https://your-store.com/contact), leading to a page, an image or a file.
  • Domain provider or registrar: the company that registers and renews the domain with the extension's registry (.com).
  • DNS records: the instructions telling where to find a domain's site or mailbox, copied from Vivlab to your provider. Name servers hold the active ones; propagation is the delay before a change is visible everywhere.
  • HTTPS or SSL certificate: encryption of the connection between the browser and your site.
  • Redirect: a rule sending visitors from an old address to another.

Building a page ​

  • Canvas: the workspace where you build the page.
  • Element or block: one part of the layout (text, image, button).
  • Section: a large part of the page grouping elements (banner, contact area).
  • Parent or container: the element holding another, its "child".
  • Handle: a marker on a selected element, dragged to change size, rotation or a setting.
  • Desktop / mobile: the computer / phone version. The preview lets you check the page.
  • Saved / published: saving keeps changes in the editor; publishing puts them on the site. Some shared settings, such as the logo, apply immediately.
  • Active / inactive: whether a page or feature is on, whether or not a published version exists.
  • Padding: the space between a block's content and its border.
  • Pixel (px): the unit for on-screen sizes (text, spacing, border).
  • Ratio or proportions: width to height. 1:1 is a square, 16:9 a wide rectangle.
  • Override: a setting specific to one element or screen that replaces the shared one.

See the editor guide and Page editor: common cases.

Selling and managing customers ​

  • Variant: a product version (size, color) with its own price or stock.
  • Product option: a choice asked of the customer, with no effect on price or stock.
  • Facet: a choice in a catalog filter, such as "Red" in "Color".
  • CSV: a rows-and-columns file, opened in a spreadsheet, to import or export lists.
  • SKU / product reference: the code of a product or variant.
  • Member: a visitor with a customer account on your site.
  • Guest order / abandoned cart: a purchase without a customer account / items added to the cart without payment.
  • Payout: your sales money transferred to your bank account.
  • Proration: a price adjusted to the time left in a period already paid.

Connecting services and being found on Google ​

  • Integration: a connection between Vivlab and another service, using credentials or an API key from that service (possibly different from your usual login).
  • OAuth: a way to authorize access to an account, used for example by Google sign-in.
  • SMTP server and port: the address and connection number of the email sending service, from your email host (Email sending).
  • HTML / CSS / JavaScript: the web's languages for content, look and behavior.
  • Iframe / embedded content: another service's content shown in your page (map, booking calendar).
  • SEO / indexing: SEO helps search engines understand your site; an indexed page can appear in their results (SEO settings).
  • Sitemap: the file listing your pages for search engines.
  • Alt text: an image's written description, read by screen readers and search engines.
  • Variable: a placeholder replaced by a real value (the customer's name in an email). Insert it with the form's buttons.
  • Impression / click: an appearance in search results / a visit from that result.

Value unclear? See Marketing extensions or contact support with the screen and field name.

Documentation crafted with ❤️ by our in-house team.