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Discount coupons

The Discount coupons section gathers every promo code your customers can enter at checkout to get a discount. Come here whenever you launch a promotional event (sales, Black Friday, referral, seasonal offer…), when you want to adjust the duration of a code, limit its number of uses or disable a coupon that has expired.

Each row of the table shows the coupon Name, its Type (percentage or fixed amount), the Discount applied, its Expiration date and its State. Click on a row to view the settings of a coupon.

Create a discount coupon

Click Create a discount coupon to open the creation form. You'll need to fill in the type of discount, the code the customer will type and possibly some usage rules.

Caution

Once a discount coupon is created, its settings can no longer be edited. You can only disable it (so it's refused at checkout) or delete it. So check the code, the discount value and the usage rules carefully before saving.

Coupon settings

Clicking on a coupon gives you access to all its settings.

The Discount type block lets you choose between a Percentage discount (e.g. -20% on the basket) and a Fixed-amount discount (e.g. -€10). Then enter the value in Percentage discount or Discount amount.

The Information block lets you set the Coupon code the customer must enter at checkout (e.g. SALES2025). The code must contain only letters, numbers and dashes, with no space.

The Rules block gathers optional usage conditions:

  • Restrict to certain categories — the coupon only applies to products in the selected categories.
  • Add an expiration date — the coupon automatically stops being valid after the chosen date.
  • Require a minimum order value — the coupon only works above a certain basket amount.
  • Limit the number of uses — the coupon becomes unusable once the quota is reached.

Finally, the Coupon status block lets you toggle the coupon between Coupon active (usable by customers) and Coupon disabled (refused at checkout) without having to delete it.

Sell gift cards

You can use discount coupons to sell gift cards to your customers: create a fixed-amount coupon (e.g. €25, €50 or €100), with a unique code, a single-use limit, and hand the code over to the buyer after receiving payment.

A few points to keep in mind with this approach:

  • One card = one coupon — each gift card corresponds to a unique code. To handle volume, generate several distinct coupons.
  • Not tied to a customer account — the coupon isn't linked to an account; anyone with the code can use it.
  • No remaining balance — the coupon is applied once; any leftover amount isn't kept for later use.

Readable code

For gift cards, prefer a clear, presentable code (e.g. GIFT-2025-XYZ123) the buyer can easily transcribe onto their own card or in the e-mail forwarded to the recipient.

Documentation crafted with ❤️ by our in-house team.