Documentation & tips

The Documentation & tips page is the entry point of Vivlab help: you'll find the documentation, our team's tips for growing your online business, as well as the ways to contact support. Come here whenever you're looking for how to do something in the dashboard, when you have a question about a feature, when you run into a technical issue, or when you want to start a discussion with our team.

Browse by topic

Here you'll find the Vivlab documentation as well as our team's tips and tricks for growing your online business. Each tile links to the public documentation of the matching dashboard area (pages, blog, e-commerce, dropshipping, account…). Click on a tile to open the related documentation in a new tab.

Need a personal answer?

This card lets you open a technical support request and read the answers provided by our team. Click Open a request to create a new ticket, or My open requests to access the list of your requests. Prefer this channel for any issue that requires follow-up (bug, incident, specific question about your account).

The Your recent requests panel next to it shows your last three requests with their status (Open or Pending); click one to reopen the conversation.