Activity history

Every operation at the register leaves a line in this log: a sale, a return, a receipt print, an email, a closure, an archive or a settings change. You can see who did what, when and on which document, for example to check whether a receipt has already been printed or who added a staff member.

Find this screen

1. Vivlab POS
2. /Management
3. /Activity history

What do you want to do?

• Understand what the history contains
• View the activity of one register or all registers
• Find the operations on a document
• Read a line of the history
• Learn what each event means

Understand what the history contains

The history is a chained and signed log: each line carries a hash (a string calculated from its content) and includes the hash of the previous line. Deleting, changing or inserting a line would break this chain, which the integrity verification would detect. Nobody can therefore change or delete a line, not even a manager.

Operations are recorded when they are performed. For a print or an email, the line is written before the print or the email itself: it proves the request was made, not that the printer actually printed.

View the activity of one register or all registers

1. In the Management menu, open Activity history. The most recent operations come first.
2. Choose an Event type: All events, Register activity (sales, returns, prints, closures, archives, held tickets and quotes) or Configuration (registers, staff, business details, preferences and security keys).
3. Choose This register for the register used on this device only, or All registers. With Configuration, this choice disappears: configuration changes for every register are always shown.

Until the register has recorded any operation, the screen shows Follow everything that happens at the register, with a New sale button and an All registers button.

Find the operations on a document

The search covers the ID of the document concerned (a receipt, a closure, an archive) and the event's note, for example the name of a staff member or a register.

1. In Activity history, choose All registers if the document comes from another register.
2. Type the receipt number or closure ID in Search an event or document.
3. Read the matching lines: for a receipt, you see when it was issued, each of its prints and emails, and any returns.

For a receipt or a closure, the ID in the Document column is a link: tap it to open the receipt in Receipts or the closure in Reports.

Read a line of the history

Each line shows:

• the Event, with the register concerned underneath, or Merchant account for an operation that concerns the whole account, and a note (for example a register's new name);
• the Date and time of the operation;
• the Operator, that is the staff member who had unlocked the register, or Automatic for an operation performed without an operator;
• the Document concerned: receipt number, closure, archive or staff member ID;
• the Sequence, the line's order number in its register's log. The numbers follow on without gaps.

On a phone, this information is grouped under the event name.

Learn what each event means

Register activity events:

Event	What happened
Receipt issued	A sale was completed and its receipt recorded.
Return recorded	A return was recorded on a receipt, with a refund or a credit note.
Receipt print requested	A receipt's first print was requested: this is the original.
Receipt reprint requested	A receipt already issued was printed again: this print carries the DUPLICATA (duplicate) mention.
Receipt email requested	A receipt was sent by email. The first email of a receipt never printed is the original, later ones are duplicates.
Ticket held	A basket was put aside to be resumed later.
Quote saved	A basket was saved as a quote.
Ticket resumed	A held ticket was resumed at the register.
Quote updated	A quote was changed.
Draft removed	A held ticket or a quote was deleted.
Draft converted to sale	A held ticket or a quote was paid.
Provisional document printed	A quote or a held ticket was printed (non-tax document).
Period closed	A Z, monthly or annual closure was sealed.
Closure archived	A closure was deposited in Vivlab's tamper-proof storage.
Archive created	A tax archive was generated from Tax audit.

Configuration events:

Event	What happened
Ledger initialized	The account's log was created, when Vivlab POS was first set up.
Register created	A new register was created.
Register renamed	A register's name changed. The note gives the new name.
Staff member added	A member was added to the team.
Staff member updated	A member's name, role or allowed registers changed.
Staff member activated	An inactive member was reactivated.
Staff member deactivated	A member was deactivated and can no longer unlock the register.
Staff PIN reset	A member's 4-digit PIN was cleared; they will choose a new one at the next unlock.
Business details updated	The company's legal name, SIRET, VAT number or address changed.
Preferences updated	A Vivlab POS setting changed: receipt header, footer, website or paper width, lock screen, credit note validity or first month of the fiscal year.
Integrity key renewed	Vivlab replaced the secret key that signs your receipts, closures and log lines.
Archive signing key renewed	Vivlab replaced the key that signs your tax archives.

Who can view the history

The Activity history screen is reserved for the Manager role. See Staff.